Privacy policy
1. responsible person
e-companion UG (haftungsbeschränkt)
Bayreuther Str. 4
90522 Oberasbach
Phone: 0173 5161038
Email: maik@e-companion.de
Managing Director: Maik Boche
2. general information
The protection of your personal data is important to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
3. collection and storage of personal data and the nature and purpose of their use
a) When visiting the website
When you visit our website, information is automatically sent to our website server. This information is temporarily stored in a so-called log file. It records, for example
IP address
Date and time of access
Browser used
Operating system
Referrer URL
Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR to ensure a smooth connection and convenient use of the website.
b) When using the contact form or when contacting us by e-mail
When contacting us, the information provided (e.g. name, e-mail, message) will be stored for the purpose of processing the request (Art. 6 para. 1 lit. b GDPR).
c) For orders in the online store
To process the order, we process personal data such as name, address, e-mail address, payment information (Art. 6 para. 1 lit. b GDPR).
4. disclosure of data
Your personal data will only be transferred to third parties if this is necessary for contract processing (e.g. shipping service providers, payment service providers).
5. cookies
This website uses cookies. You can find more information in our cookie policy (linked separately where applicable).
6. rights of the data subjects
You have the right to:
Information (Art. 15 GDPR)
Rectification (Art. 16 GDPR)
Erasure (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection to the processing (Art. 21 GDPR)
To assert your rights, please contact the above address.
7. right of appeal to the supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority.
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
Withdrawal period
The withdrawal period is 14 days from the day on which you or a third party named by you (not the carrier) received the goods.
To exercise your right of withdrawal, you must send us
e-companion UG (haftungsbeschränkt)
Bayreuther Str. 4
90522 Oberasbach
E-Mail: maik@e-companion.de
by means of a clear statement (e.g. by e-mail) about your decision.
You can use our sample revocation form, but this is not mandatory.
Consequences of revocation
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from a different type of delivery), within 14 days of the day on which we receive notification of your withdrawal.
For the refund, we will use the same means of payment that you used for the original transaction.
Return of the goods
You must return the goods immediately and in any case within 14 days at the latest from the day on which you inform us of the revocation.
You bear the costs of the return shipment.